Both Modern Health and Aetna bring you robust mental health support to help you be a better version of yourself – at home, at work and in your relationships.
Modern Health will integrate with your Aetna medical plan as needed. For example, once you or your dependents complete your 8 free therapy sessions, Modern Health will integrate with your Aetna medical plan to enable you or your dependents to continue seeing your same therapist after your free visits. Your claims will be processed by Aetna at the medical plan cost share for a mental health visit.
Modern Health provides additional support through Hasbro’s Employee Assistance Program (EAP), including:
Access these services through modernhealth.helpwhereyouare.com (company code: Hasbro). Click on “Explore Benefits” on the home page of your Modern Health account.
Modern Health
You can cover yourself and your household members. Register yourself on the website first, then you can add family members easily right from the Modern Health Members home screen by clicking on “Manage Care for Your Family.” From there, you can add any household member, including children ages 0-12, teens from 13-17, and members 18+. Email Help@ModernHealth.com with any questions or for assistance.
Aetna
If you are enrolled in an Aetna medical plan, you and your covered dependents are eligible for all Aetna mental wellbeing programs. Visit the Aetna pre-member site before you enroll and the Aetna member site after you enroll to learn more.
Modern Health
Download the Modern Health mobile app on your mobile device or go to my.joinmodernhealth.com. Sign in with your work email and Hasbro as your company name. Once you answer a few questions about your wellbeing and preferences for care, Modern Health will develop a personalized care plan for you that recommends a combination of one-on-one, group and self-serve digital resources that can help you in your area of focus.
Aetna website
First, explore the Aetna pre-member website, then after you enroll for benefits, register on the Aetna member website.
Aetna’s 24-Hour Nurse Line gives you access to a registered nurse 24/7 who can answer a variety of health and wellness questions, including questions about medical test procedures and preparation for a doctor visit. Call 800-556-1555 (TTY: 711) for more info.
Access a specialized clinical nurse for certain health situations, including transgender journey, fertility treatments, neonatal intensive care or mental wellbeing. This team of clinical nurse advocates understand the complexities of your health needs and can provide education; answer questions relating to treatment coverage or out-of-pocket costs and claims; offer emotional and wellbeing support; recommend in-network doctors and specialists; guide you through the precertification process; and help you understand and navigate your health benefits. Call 866-985-2093 (TTY: 711) for more info.
Get help from providers in your network virtually when it’s convenient for you. Visit the Mental Health Support & Services resource center on your Aetna member website for a list of virtual providers and how to reach each one. You can talk with a licensed therapist by appointment 7 days/week, including evenings. They can also help with medication management – all virtually through your Aetna medical plan.
Modern Health
Visit the Member Knowledge Center under the FAQ section of the app and website or send an email to help@joinmodernhealth.com if you can’t find the answer to your question.
Aetna
Use the Aetna pre-member website before you enroll and the Aetna member site after you enroll.
Sam is dealing with family issues which has created additional stress and anxiety for him.
What steps should Sam take to care for his wellbeing?
These Modern Health therapy sessions have been really beneficial in helping me better understand myself, but even more importantly, in developing a real, actionable plan to help me develop skills to better cope.
– Hasbro U.S. employee
Aetna member site
800-843-4965 (available 24/7)
Aetna Red Carpet Medical Concierge Service
Monday – Friday
8am – 6pm ET/5am – 3pm PT
Website technical support
800-225-3375
7am – 9pm ET/4am – 6pm PT
Manage your benefits at home or on the go.
After you register on the Aetna member website, get the Aetna HealthSM app by texting “AETNA” to 90156 to receive a download link*.
*Message and data rates may apply.
Download app from your mobile app store.
Support to improve your mental health and wellbeing at your fingertips.
Download app from your mobile app store.
There are many options for online and digital mental health support.
Modern Health
Modern Health offers a digital resource library that includes skill building programs, meditations, soundscapes, courses, podcasts, journaling and more…
Talkspace
With Talkspace messaging, available through Hasbro’s Aetna medical plans, you can communicate with a therapist safely and securely from your web browser or the mobile app. You and your covered dependents (13 years or older), have access to the Talkspace network of 3,000+ licensed therapists. You’ll be matched to a therapist based on your unique needs. Register for Talkspace messaging through your Aetna account:
Modern Health offers you access to confidential services for yourself or your household members, i.e., spouse/domestic partner, child, uncle, cousin.
Receive up to 8 free therapy sessions and 8 free coaching sessions per year. You can take advantage of one-on-one sessions, groups sessions and meditation courses.
Once you or your dependents complete your 8 free therapy sessions, Modern Health will integrate with your Aetna medical plan. You can continue seeing your same therapist after your 8 free visits*, and your claims will be processed by Aetna at the medical plan cost share for a mental health visit.
*This does not apply to your 8 free coaching sessions
Modern Health offers mental health benefits for children and teens, including therapy, meditations and self-guided programs designed just for them. Download the Modern Health app and visit the Member Knowledge Center under the FAQ section for more information. You also can email help@joinmodernhealth.com.
Aetna also offers specialty treatment for children and adolescents on a state-by-state basis.
|
Ages |
Provider |
Contact |
State Availability |
|
|---|---|---|---|---|
|
6+ |
Valera Health |
AZ, CT, MA, NJ, NY, OR, WA |
||
|
6-24 |
Equip Health |
855-387-4378 / TTY 711 |
Nationwide |
|
|
12+ |
Vita Health |
844-866-8336 (844-866-TEEN) / TTY 711 |
AL, AZ, CA, CO, CT, DC, FL, ID, IL, LA, MA, ME, MO, MS, NC, NJ, NV, NY, OH, PA, RI, SC, TX, UT, VA, WA, WV |
|
|
12-28 |
Charlie Health |
AZ, CA, CO, DE, FL, ID, IL, MD, MI, MT, NV, NJ, OH, OR, PA, SC, TX, UT, WA, WY |
||
|
Under 18 |
Brightline |
CT, MA, NJ, NY, WA |
||
Aetna AbleTo gives you virtual, personalized support that can help you better manage your emotions and improve your overall health. You can meet with a behavioral coach and therapist each week to set goals and learn coping strategies. To learn more, visit Aetna AbleTo, call 844-330-3648 or tell your Aetna case manager you’d like to participation.
Aetna also partners with specialized providers nationwide and state-by-state to ensure you can get the support you need for your specific issue.
|
Ages |
Provider |
Contact |
State Availability |
|---|---|---|---|
|
Depression, anxiety or those struggling with mental wellbeing concerns |
|||
|
5+ |
Array at Home |
800-442-8938 / TTY 711 |
Nationwide |
|
5+ |
Telemynd |
866-991-2103 / TTY 711 |
Nationwide |
|
5+ |
Alma Health |
Nationwide |
|
|
13+ 18+ |
Talkspace |
https://www.talkspace.com/aetna |
Nationwide |
|
18+ |
CVS® MinuteClinic® |
855-417-2486 / TTY 711 |
|
|
18+ |
Meru Health |
Nationwide |
|
|
18+ |
Brightside |
415-360-3348 / TTY 711 |
Nationwide |
|
STRUGGLING WITH SUICIDE |
|||
|
12+ |
Vita Health |
844-866-8336 (844-866-TEEN) / TTY 711 |
AL, AZ, CA, CO, CT, DC, FL, ID, IL, LA, MA, ME, MO, MS, NC, NJ, NV, NY, OH, PA, RI, SC, TX, UT, VA, WA, WV |
|
SUBSTANCE AND ALCOHOL USE CONCERNS |
|||
|
18+ |
Eleanor Health |
866-972-0771 / TTY 711 |
LA, MA, NC, NJ, OH, TX, WA |
|
18+ |
Workit Health |
877-777-2671 / TTY 711 |
FL, MI, NJ, OH, TX |
|
CHRONIC MEDICAL CONDITIONS AND MENTAL HEALTH |
|||
|
18+ |
AbleTo |
844-330-3648 / TTY 711 Monday – Friday: 9 a.m. to 8 p.m. ET/6 a.m. to 5 p.m. PT |
Nationwide |
|
SERIOUS MENTAL HEALTH CONDITIONS |
|||
|
6+ |
Valera Health |
AZ, CT, MA, NJ, NY, OR, WA |
|
|
12-28 |
Charlie Health |
AZ, CA, CO, DE, FL, ID, IL, MD, MI, MT, NJ, NV, OH, OR, PA, SC, TX, UT, WA, WY |
|
|
EATING DISORDERS |
|||
|
6-24 |
Equip Health |
855-387-4378 / TTY 711 |
Nationwide |
|
OBSESSIVE-COMPULSIVE DISORDER |
|||
|
All |
NOCD |
Nationwide |
|
